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Shipping & Returns

Shipping & Returns
For all over India, our shipping charges are as below:
₹ 100 for 1 Kg, ₹ 300 for 5 Kg, ₹ 500 for 10 Kg, ₹ 600 for 15 Kg, ₹ 700 for 20 Kg

For Outside India, the shipping charges vary according to weight by country to country. To know the exact shipping charges add your desired products to cart and continue to shopping cart page, you will find the estimate shipping on cart page.

Return is only accepted when the delivered product is damaged, defective or wrong product. We ensure that the items deliver to you are in perfect condition. However, there is remote possibility that the item may be damaged during transit or that a wrong item is delivered to you. In such cases when your ordered item is damaged during transit or wrong item is delivered to you, we will replace the item at no extra cost, provided that the request for replacement/return of item is made by you in 24 hours from the receipt of the package. Such request is to be made by getting in touch with customer care by sending return request mail at store@pchelpline.in and giving the reference of your order no, product details and price. On receipt of your parcel back to us, we will send you the same item.

The following terms apply for a mutually consented return:

  • Always be sure to report your problem within 24 hours of receiving the item in question.
  • Please return the item within 2 working days of confirmation.
  • If you are getting Blouse stitched or Lehenga stitched to your size then return is not possible in any case if you have given wrong measurement.
  • The products have to be returned in original packaging.
  • Used products are not eligible for a return.
  • Money will be returned back once the products have been received by us in intact position (without any wear and tear) and passed by our Quality Department.
  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
  • You can cancel your order within 24 hours, after that your order will not be cancelled.
  • Shipping cost would be deducted for refund.
  • Never send back a item without consulting with us. It’s very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items.
  • Always return your items using registered airmail / courier who provide proof of delivery.
  • Refund will take time to reflect in customer’s account about 1 to 2 working days.
  • If we are unable to deliver the original ordered item due to unavoidable reasons, then according to our terms we will request you to select an alternate item and express ship the same to you with no extra shipping cost.
  • If we are unable to deliver the original ordered item due to unavoidable reasons, then according to our terms we will request you to select an alternate item and express ship the same to you with no extra shipping cost.

Note: The colors seen on the monitor will be slightly different as compared to the color of actual outfit.

Note: For Inquiries related shipping and return please reach us at (0261) - 350-1858